Terms of Service

Agreement to Terms

By accessing or using the EcuBalance website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Description of Services

EcuBalance provides educational nutrition consultations focused on food choices, eating habits, and everyday lifestyle factors. Our services are informational and educational in nature.

Our consultations are not medical services and do not constitute medical advice, diagnosis, or treatment. We do not promise specific outcomes, results, or timeframes.

Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.

User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes
• Not interfere with or disrupt our services
• Not attempt to gain unauthorized access to our systems
• Respect intellectual property rights

Educational Nature of Services

You acknowledge and agree that:

• Our services provide general educational information about nutrition and lifestyle habits
• Our consultants are not medical professionals and do not provide medical advice
• Our services do not replace consultation with qualified healthcare providers
• You are responsible for your own health decisions
• We make no promises or guarantees about specific outcomes or results

Consultation Terms

When scheduling and participating in consultations:

• Appointments must be scheduled in advance
• Cancellations or rescheduling should be made with reasonable notice
• Consultations are conducted online through video conferencing
• You are responsible for ensuring you have appropriate technology and internet access
• Sessions may be recorded for quality assurance purposes with your consent

Payment Terms

Payment terms for our services will be communicated to you before booking a consultation. All fees must be paid as agreed. Refund policies will be provided separately.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of EcuBalance or its licensors and is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our express permission.

Privacy

Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

Limitation of Liability

To the fullest extent permitted by law:

• EcuBalance and its consultants are not liable for any indirect, incidental, special, or consequential damages
• Our total liability is limited to the amount you paid for our services
• We do not guarantee uninterrupted or error-free service
• We are not responsible for any health outcomes or decisions you make

Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the quality, accuracy, or completeness of our services or information provided.

Indemnification

You agree to indemnify and hold harmless EcuBalance, its consultants, and affiliates from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Health and Safety Disclaimer

Please review our Health Disclaimer for important information about the limitations of our services and when to seek medical care.

Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

Modifications to Terms

We may modify these Terms of Service at any time. Changes will be effective when posted on this page with an updated revision date. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.

Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

If you have questions about these Terms of Service, please contact us:

EcuBalance
27 High Street, Haverfordwest
SA61 2BW, United Kingdom
Phone: +44 1437 803 519
Email: [email protected]